Celebrity Cruises Announces Millennium Dry Dock To CorrectUnderperforming Motor
MIAMI, Jan. 24 -- Celebrity Cruises will place its ship
Millennium in dry dock for two weeks to repair an under-performing electric
motor that operates one of the ship's two propulsion units.
Regrettably, the dry dock will necessitate the cancellation of two one-week
Caribbean cruises, scheduled to depart Fort Lauderdale on April 1 and 8.
Guests booked on these two cruises will receive a full refund and a 50 percent
discount on a future seven-night Celebrity cruise in the Caribbean.
"We deeply regret the inconvenience these cancellations will cause our
guests," said Richard Sasso, president of Celebrity Cruises. "Although the
under-performing motor has no impact on our guests' safety or comfort, it has
reduced Millennium's maximum cruising speed of 24 knots, to 20.5 knots, and
has the potential to affect arrival times in certain ports of call. We want
to regain that power as soon as possible and the only way to accomplish this
is to undertake this repair."
The electric motor in question is housed within one of the ship's two
propulsion pods, located below the surface of the water in the stern of the
ship. The motor is responsible for turning one of the ship's two propellers.
The motor's under-performance is comparable to an automobile that might have a
14-cylinder motor -- operating without two cylinders. The motor can still
function, but not at its optimum performance.
Celebrity Cruises expects the repair costs to be covered under normal
warranty provisions. The company is reviewing the issue of lost revenue with
the manufacturer.
A special help desk has been set up to assist guests and travel agents
affected by the cancellations. Guests and travel agents needing assistance
with individual bookings may call 1-877-200-2897. Those needing assistance
with group bookings may call 1-877-200-3235.
Travel agents with clients on these sailings will have their commissions
protected and will receive a $50 rebooking fee. Full details will be provided
directly to these agents.
Millennium is currently sailing seven-night cruises to the Eastern and
Western Caribbean. In late April, Millennium will reposition to Europe for
Mediterranean sailings, and return to the Caribbean in late September.
Celebrity Cruises is operated by Royal Caribbean Cruises Ltd., a global
cruise vacation company that also operates Royal Caribbean International and
Royal Celebrity Tours. Celebrity Cruises and Royal Caribbean International
have a combined total of 19 ships in service and 10 under construction or on
firm order. Royal Celebrity Tours operates cruisetour vacations in Alaska
utilizing the world's largest glass-domed railcars. Additional information
can be found on
www.celebritycruises.com
or
www.royalcaribbean.com.

Delicious
Digg
StumbleUpon