State of the Industry: "This Will Be Our Finest Hour" (but not financially)

The State of the Industry panel brought together the CEOs of RCI, NCL, HAL, Carnival and MSC for the annual discussion of where we are, and where we're going.

Yes, there are good reasons to be optimistic about cruising as an industry, as the panelists reiterated:

  • The value proposition of a cruise is outstanding. (MSC's Rick Sasso even quipped that he "was mentioning value for the third time in three minutes." Yes, we get it. International crew, a bundled product, and a low tax base are a beautiful thing.)
  • Costs have eased, both of fuel and Euro-based costs
  • Cruise ships can alter deployments to seek out more popular areas, more affluent economies, in ways that hotels can only dream of. Indeed, Australia has become so popular as both a domestic and international destination that Sydney has become a very tight port - Adam Goldstein noted that for the first time in RCI history, at Sydney recently they actually had to turn around a ship while at anchor!
  • Land based operators are in disarray, as a result of the US government's dislike for conference

Then again, there are also reasons for concern:

  • Global economic recession. Obviously.
  • Expanding capacity. CLIA may be delighted about 14 new ships coming online in 2009, in addition to seven in 2008, but while this will raise volumes, we at CruiseSavvy believe it is almost certain to depress yields. The industry has always taken it as gospel that growth is good, and of course ships coming online now were ordered in much better times. However, basic economics tells us that price is set where supply meets demand. With demand slipping and supply expanding, we at CruiseSavvy expect lower prices for some time to come.

The CEOs talked about measures each had taken to address the current market:

  • Discounting, of course. "We are filling our ships, albeit at historic low prices," was the refrain of more than one CEO. Celebrity's Dan Hanrahan tried to argue that they "won't take business if the price is so low that it'll hurt us" but both Carnival and HAL disagreed. As Stein put it bluntly: "Our business model is simple, we fill our ships."
  • Redeployment and international sales. Carnival just this summer pulled out of Europe and back to US home ports, which are far easier for consumers who may be wary to spend on flights in addition to cruise fare. RCI noted that as an international organization they are able to source from far afield, though Adam Goldstein also noted that "there is no country that is immune to the market conditions."
  • Marketing. Carnival, NCL and RCI all spoke about the importance of marketing even - perhaps especially - in a down economy.

Overall, the group was positive about the industry in the long run, while recognizing the challenges in the near term.

We at CruiseSavvy certainly agree in the long term, but are naturally sympathetic to those companies already burdened with heavy debts, and who perhaps may be less well-equipped to handle extended lean times. MSC is sitting smug -- "we have plenty of money" - said Sasso. Carnival Corp brands Carnival and HAL are still sitting on an excellent credit rating as well as a modest amount of debt and newbuild debt-to-be.

Perhaps our favorite roundup was from Stein Kruse, whose closing comments channeled the film Apollo 13: The ground crew were anxious and fretting as the distressed space ship spent far too long in atmosphere upon re-entry. Anxiety built upon anxiety, and despite extensive training and exceptional equipment the ground crew began to panic. Then Ed Harris stood up, straightened his tie, and reminded the room: "Ladies and gentlemen, this will be our finest hour." Calmed, the crew are able to bring the ship safely home.

All would agree that great challenges are now upon our industry. We have no doubt that there will be changes, and some practices and parties may not endure. But with strong execution and wise leadership, the industry overall has a bright future ahead.





richerd193's picture
richerd193
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In July, Bill Richardson

In July, Bill Richardson began writing about how project managers could begin taking their thinking off autopilot — being aware of the issue, assessing where they stand and conditioning their thinking to start making changes.In this month's theme article, The Tyranny of the Fifth Constraint: Taking Your Thinking Off Autopilot, Bill moves into the "how to's" of making change happen and making it last — applying "engaged" thinking on the job and assuring that readiness, agility and objectivity mark a project manager's logic in the future.Bill gets into ways to avoid bad ruts in thinking and deal with the impact of emotions. He goes into detail on how you can actually put engaged thinking to work to benefit you and your team. Then, Bill amplifies the strategies and tactics needed to make the new, improved mindset take hold and last — really escaping the tyranny of a limiting "tunnel vision" you create for yourself.From the mind of project management, Dr. Kifah Jayyousi this month ventures into the newest twist of the communications nervous system, Web 2.0, in Project Management Wiki! Everything, Everywhere and Everybody's Project. Kifah presents an excellent overview of the potential that Wiki offers project managers to work collaboratively and facilitate a wide range of tasks.Laura B. Moore splits the difference between thinking correctly and approaching tasks with practicality in this month's Communications Toolbox: What's Your Ideal Job Portfolio. And it's perfect for September's mood of back to work after the summer holidays — and with that, thoughts of where you should be going and what exactly you should be doing in your career. Plus, how to get there. Laura offers excellent advice on self-analysis, networking (that "dread" word), and resume development you should be doing as your job change process unfolds.Co-publisher Frank Saladis's leadership article this month focuses on Team Building, Influencing and Leadership. Frank's article looks at the most respected wisdom on leadership and finds a common thread in the ability to "influence" others through their respect — not intimidation, force or fear. Gaining that influence the right way in the project manager's world is Frank's topic.Co-publisher Emeritas Judy Umlas, a leader in her own right, muses about her own corporate title — executive director of learning innovations — and the meaning of learning itself. Judy explores the many levels of learning for her and us all. … She also reminds us that the poets among us should be submitting your work to her at pmpoetrycontest@allpm.com.In A Simple Model for Forecasting System Test, John C. Goodpasture provides a straightforward, "almost back of the envelope" approach to getting the most out of the limited amount of opportunities for test repetitions and measurement.Karen McIsaac cuts to the chase in Keep Your Project Objective in Focus by reminding us that, like road maps, project management methodologies are meant to guide the way toward an end — not form an end in themselves — and be used creatively along the journey as new turnoffs and directions open up.

 

 

 

 

 

 

 

 

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seena's picture
seena
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There's no easy answer to

There's no easy answer to the question we posed above. It all depends -- not just on circumstances but also on the ports of call and the travelers' own penchant (or lack thereof) for independent travel. And no question, for the most part cruise lines do charge more than non-cruise-related operators for just about the same tour. Sure, shore excursions are profit centers for the cruise lines; consider the extra you pay nike golf to serve as insurance. Cruise lines hold tour operators responsible for quality control as well as make sure that all necessities -- liability insurance, registration and other areas of compliance -- are complete. And while many of cruising's shore tours remain way too dependent on motorcoach tours that sweep through an area with little chance of personalization, numerous lines are creating more creative and unique experiences, ranging from zip-line rides through a Hawaiian rainforest to private after-hours tours at St. Petersburg's Hermitage.